Returns and refunds

Returns & Refund Policy


Last updated: 25 Feb 2026

We want you to be satisfied with your purchase.


Returns


You may request a return within 14 days of receiving your order.

To be eligible for a return:

  • The item must be unused
  • The item must be in its original condition
  • The item must be returned in its original packaging


To start a return, please email:

[email protected]

Customers are responsible for return shipping costs unless the item is damaged or incorrect.


Damaged or Incorrect Items


If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos. We will arrange a replacement or refund.


Refunds


Once we receive and inspect the returned item, we will notify you of the approval status.

Approved refunds will be processed to your original payment method within 5–15 business days.

Shipping costs are non-refundable unless the return is due to our error.